At DYE Precision, one couple’s vision has grown from paintball products into a cutting-edge company that leads the industry in sports, defense, aerospace, automotive, aviation, medical, and electronic products. 

Celero is proud to provide this one-of-a-kind company with the payment and business optimization solutions they need to succeed. 

Get to Know DYE Precision 

Professional paintball player Dave “Youngblood” DeHaan and his business extraordinaire wife Rhonda DeHaan founded DYE Precision in 1994. In the early days, they worked out of their garage producing barrels for paintball markers. 

“It all started with a goal to put the best equipment in the hands of our customers, teams, and athletes,” said Co-Founder Dave DeHaan. 

“Rhonda and I saw a void in the market for paintball barrels that not only performed great but looked great, too. Through that passion, we started creating super high-quality barrels built to operate at the highest level possible while looking aesthetically pleasing at the same time. This vision has carried on into our entire product line.” 

Fast forward just a few short years, DYE Precision successfully established itself as a leading provider of paintball supplies, working with powerhouse teams like the California Ironmen and Team Avalanche. They also branched out into a wide variety of industries, bringing their expert manufacturing of hard-to-make, high-tolerance parts to different sectors. 

“We’re so much more than just a paintball products manufacturer,” stated Co-Founder and Vice President Rhonda DeHaan. 

“We work with some of the largest aerospace companies on the globe to create niche manufactured components and products. We provide engineering support, process management, and design consulting to multiple companies in the defense sector. The growth for our company has been incredible and we’re just getting started.”

Customized Fintech and More 

To help DYE Precision accomplish its revenue goals and achieve growth, quarter after quarter, Celero equipped them with plug-and-play fintech solutions customized to their specific needs. We fully integrated their chosen payment and business management solutions with their existing enterprise resource planning (ERP) system, allowing for a quick transition to Celero products and services. 

No two businesses are the same – which is why Celero approaches each organization with a fresh, open-minded perspective to determine what solutions will be most useful. DYE Precision’s first meeting with John Correa, Vice President of Western Sales, was the beginning of a close, supportive relationship for this family-owned company. John took the time to get to know their needs, establish mutual trust, and find out how Celero can help them achieve more. 

“We’re a family-owned and operated business, so having a personal relationship with our vendors is huge,” said General Manager Chris Williamson. 

“John helped us figure out which solutions worked best for us and how to get the most competitive rates. These savings go to both our company and our customers since we’re not passing that burdensome expense on to them. We’re really grateful to John for taking the time to get to know us as individuals and as a company.” 

Learn More About DYE Precision

If you’re interested in learning more about DYE Precision, make sure to check out their website or visit them at the NXL Windy City Major 2022 from Sept. 9-11. The DYE Precision team will be hosting a booth at the event and will offer their full product line, as well as limited product releases, while supplies last.

Gift cards and loyalty programs are a great way to engage and reward your customer base, while also promoting your business. With Celero, it’s easy to pair your gift cards with your marketing strategies and integrate it with your POS system.

Celero’s fully integrated POS systems include inventory tracking, appointment scheduling, and professional e-commerce. Gift cards and loyalty programs can be incorporated right into your POS system, creating an easy point of access for both your employees and customers.

Loyalty Card Benefits for Customers and Businesses

Implementing loyalty programs and gift cards have benefits for both your business and your customers. 

Customers who feel appreciated are more likely to talk to friends, family, and peers about your business, creating more interactions further down the line. Building your brand into the card design helps to further your business recognition.

On the business end, pairing gift and loyalty programs with your POS system is a breeze. Initiate gift and loyalty cards, reload cards with low balance, and offer electronic gift cards all from your POS system. Electronic integration of gift cards additionally helps in the e-commerce market, diversifying points of income for your business.

Customer Relations Through Loyalty Programs

When it comes to building business loyalty, rewards and benefits are a key part of maintaining and growing your customer base. Many millennial customers highly value a membership or loyalty program when considering future purchases. 

A well thought out loyalty program is a great way to communicate with your customers. With purchase tracking, you can learn what products your customers like best and adjust your inventory to match. New insights also can help when promoting sales or a new product launch. 

Providing your customers with an easy way to save promotes your overall sales. Even with the promise of saving a little, new and returning customers are more likely to purchase again.

Gift Cards and Loyalty Programs with Celero

Thank your customers for their support by adding gift cards and loyalty programs to your business. Contact us to learn more about our gift cards and loyalty programs, as well as our fully integrated POS systems.

Inflation rates rose by 9.1 percent in June 2022, resulting in many businesses struggling to maintain steady profits. With Celero Choice, you can recoup some of your transaction costs through cash discounting and/or surcharging programs.

With prices at an all-time high, some consumers are choosing to stay home and limit their spending. This isn’t good news for business owners or consumers.

High inflation means businesses and customers need to make the most out of every transaction. Cash discounting and surcharging can help with that. Let’s discuss how they work and the benefits you’ll see as a merchant. 

Benefits of Offering a Cash Discount 

Over the past few years, credit card issuers have steadily increased the card holder rewards, which has prompted people to reach for their cards instead of cash when shopping. This may be great for the consumer, but for businesses, it means higher credit card processing costs.

Celero Choice gives your customers the option to pay a bill balance “as is” using a credit card or receive a discount on a payment made in cash. For any non-cash payments, a small service fee is added to the purchase cost. 

With cash discounting, you let the customers help pay for the rising fees related to rewards cards. It’s perfect for merchants who frequently sell small ticket items, such as gas stations, coffee shops, and fast food restaurants. By encouraging customers to pay via cash, this program eliminates many processing fees altogether.

Surcharging Made Simple

Another effective way to pass the burden of credit card processing fees along to your customers is to add a surcharge to payments made by card. 

The majority of American consumers – 58 percent according to a 2020 study from Statista – prefer to pay by debit or credit cards. Even with a cash discount, there are some people who will choose to pay via card. 

While cash discounting applies a discount to bills paid in cash, a surcharge adds a small fee to the bills paid with credit or debit cards. This transfers the cost of processing a card payment from the merchant to the customer. 

Easily Achieve Savings 

Celero Choice benefits merchants while preserving choice for customers to select their ideal payment method. Surveys have shown that 80 percent of respondents said they wouldn’t think twice about paying a $1.00 fee on a $25.00 transaction for the convenience of using their credit card.

Celero makes it easy to set up cash discounting or surcharging at your business. We’ll handle the set-up, in-store signage, and employee training. All you have to do is sign up, go about your normally scheduled work, and start saving money. 

These programs don’t completely eliminate monthly credit card processing fees, but they will significantly lower your bill. Many merchants that implement these programs see fees drop by hundreds of dollars each month.

Fight Inflation With Celero 

Are you interested in learning more about cash discounting and surcharging? Contact us today for additional information and guidance on getting started. 

Payroll is one of the biggest administrative hassles for companies, but with Celero’s Payroll Platform merchants can free up both time and money. 

Our affordable full-service payroll program offers free setup and no annual filing fees. Employees also benefit from our easy direct deposit system and online tools to access previous records.

Comprehensive Payroll Services

For as low as $30 per month, we’ll handle all of your payroll needs. Simply enter the hours your employees work, approve the payroll, and relax while we handle the rest. Our team pays your employees and then handles the taxes. 

It’s affordable, dependable, and user-friendly. We also offer a free employee portal for accessing information about pay stubs, attendance, hours worked, 1099 data, worker’s compensation insurance, and much more.

Headache-Free Tax Filing 

Our automatic, secure tax filing feature means no end-of-year filing fees for W2s or W3s. Plus, we guarantee accuracy in your payroll processing and related tax filings, so if there's an error, we handle it on our end. 

So, when the tax season rolls around next year, you can feel confident that your payroll information will be submitted correctly. If there are any discrepancies, our team will handle reaching a resolution with the proper authorities. 

Unlimited Everything 

For one monthly rate, you can run unlimited payrolls without any per payroll fees, set automatic rules for time-off accrual, and update your employees’ information with the click of a button. 

Depending on the unique needs of you and your employees, you can also choose between offering direct deposit, paper checks, or cash. This flexibility will ensure satisfaction for both you and your team members. 

Expert Support 

We pride ourselves on offering the best-in-class customer support our clients deserve. Each of our team members are highly trained and well-versed in helping business owners, like yourself, achieve their goals and grow their companies. 

If you have any questions regarding payroll processing or need technical support for our online portal, please feel free to reach out to us via phone, email, or live chat. One of our payroll specialists will walk you through each step of the process and make sure you are feeling comfortable and confident. 

Get Started

We make payroll a stress-free process and save you money doing so. It’s time to upgrade your payroll services so you can spend less time filing and more time growing. If you have any questions regarding our payroll program, feel free to contact us for more detail on our services.

Everyone wins with gift cards – recipients love to get them and businesses can use them to track rewards and loyalty programs.

Gift cards open many opportunities for businesses to grow their brand and to sustain customer loyalty. A reliable gift card solution for your business can streamline your sales process and provide many hidden benefits.

Building A Brand

An important part of any marketing strategy is to create a tangible reminder of your business for your customers. Gift cards are a great example of this and can be a motive for future purchases.

Think about the typical wallet – right behind the driver's license is a gift card to a favorite coffee shop. The card is a tangible reminder of your services. At Celero, we offer personalized gift card designs to properly convey your business message and brand.

Rewarding Loyal Customers

Customer loyalty programs run from a gift card reward your customers and encourage repeat purchases. 

Successful businesses use rewards, such as point, tiered, or paid programs, that encourage customer loyalty. Typically, rewards link to an app that shows the gift card balance and gives the user an option to load more money onto the card. Businesses can then track all of these systems from a customer’s gift card. 

Offering Card Convenience

Gift cards available online or in the store offer convenient options for customers.

The fast payment technology entices customers who want to cut down on transaction time for their purchases. Better yet, customers can connect any device to an e-gift card to make purchases and track rewards on the go.

Marketing Strategy with Gift Cards

Gift cards continue to grow as a popular choice for customers. The global gift card market is expected to hit $584 billion on or before 2026. Smart companies are including gift cards as part of their marketing strategy.

Incorporating gift cards into your social media is a perfect way to spark customer interest and get your business more exposure. Social Media accounted for 46% of gift card purchases in 2021. 

Find Out More About Gift Cards

Gift cards are a perfect way to keep customers loyal and generate revenue. At Celero, we have gift card solutions for your business that will help you meet your sales goals. Contact us for more details on how we can serve you.

With Celero Connect, you can run your business efficiently and securely from anywhere with an Internet connection.

A business requires more than just customer interactions and sales transactions. Celero Connect streamlines many administrative management tasks.

Easy to Use Payment Flexibility

No matter where your business takes you, Connect’s iProcess Mobile application can come along to take phone, online, or in-person payments. Connect has the technology you need for your on-the-go business in a single, user-friendly interface.

• Curbside payments
• In-store transactions
• Online transactions
• Over-the-phone billing
• Electronic check acceptance
• Contactless and EMV payments

Secure Data Storage and Transfer

Celero Connect maintains secure payment options with only an Internet connection. Our software’s Level 3 Data Processing capabilities keep sensitive customer data safe. 

Celero Connect offers real-time fraud detection. Plus, a customer vault feature securely stores customer details for future uses, such as invoicing, recurring payments or memberships.

To ease the administrative burden to your business, Connect offers a Quickbooks plugin to streamline the payroll process. It also can manage multiple Merchant IDs all under one gateway account for consolidated reporting.

Using Celero Connect for Donations

Each industry has their own financial challenges, and Connect can meet many of those needs. For example, Connect has several donation-related features perfect for non-profits.

Celero Connect's iProcess mobile application allows you to simply add a “Donate” option directly to your website. Donors can securely enter their credit or debit card information. This is a valuable feature for religious organizations as it allows people to donate without carrying money to services. 

Benefits for your Organization and for Donors

• Simple design that doesn’t distract from the cause
• One-step setting for the amount and frequency of donation
• Secure preservation of personal details for future donations 
• Real-time fraud detection and prevention
• Online giving – any time, anywhere
• User-friendly administrative dashboard 
• QuickBooks plug-in to track donations

Connect Gateway

No matter what type of organization, Connect can help streamline operations and save you time and money. Contact us today to learn more about Connect and how it can help your organization.

Celero is pleased to announce that Bob Theodoropoulos is the 2022 second quarter recipient of the Duffy Leadership Award.

Celero created the award to honor Michael P. Duffy, an innovative fintech leader and long-time mentor to many members of its leadership team. This peer-driven award celebrates the individuals who exemplify the core values of excellence, respect, and humility. 

Since beginning at legacy brand TransNational Payments in 2008 and later joining the Celero team, Bob has fostered a results-driven culture while maintaining a supportive, nurturing atmosphere. His positive attitude, commitment to achieving results, and willingness to help others in their duties are just a few of the reasons why Bob is an immense asset to our organization. He always provides his team members with the support and guidance they need to succeed. 

“Bob Theodoropoulos, or as our Celero family endearingly calls him Bob Theo, has been an integral part of the operations team as the Risk Manager. He’s a stand-up individual who embodies our core values at Celero,” said Kyle Brown, VP of Operations. 

“He has consistently met or exceeded the goals of the Risk Department. For six straight quarters, Bob and his team, including Darrell Backhaus and Karolina Sierawska, have met loss goals for Celero.”

Perhaps Bob’s greatest strength is his ability to react effectively during time-sensitive situations. He’s not the type of person to sit back and watch as others resolve problems. Bob is someone who will do what it takes to achieve great results. He’s always willing to selflessly put in extra work, serving as an excellent example of what servant leadership truly means. 

“He goes the extra mile to ensure the well-being and success of our clients, as well as our team as a whole,” added Brown. 

The Michael P. Duffy Leadership Award is based entirely on peer nominations. This coveted honor is awarded to individuals who go above and beyond for their teams. 

Here at Celero, we’re big believers in recognizing and rewarding people who put their hearts into their work, and Bob is the perfect example of this type of mindset. His consistent contributions to both our company and his team members show that his dedication is far from ordinary — it’s exemplary. 

Following in the tradition of past Duffy Award Winners, Bob will attend the third annual Duffy Leadership Summit in 2023. This multi-day event is a celebration of Celero’s top performers, as well as an opportunity for team building and professional development. It brings together the highest achievers across all departments, plus all of the 2022 Duffy Award winners, for an event featuring presentations from keynote speakers, live entertainment, delicious food, and more.

As with previous Duffy Award winners, Bob will also receive a commemorative plaque that will serve as a reminder that his hard work is recognized and won’t be forgotten. He’s joined the ranks of Celero visionaries who are working to revolutionize the fintech space, and create a better world for merchants, community bankers, and consumers. 

The owner of an automotive repair shop wears many hats – technician, manager, financial analyst, marketing representative, and more. These duties can quickly overwhelm you, but with the Workshop Software, you can keep everything under control. 

Workshop Software, a program designed to help your auto repair business grow, will help you regain valuable time and enhance your customer experience. Whether you have a brick-and-mortar location or offer mobile services, Celero has shop management software for you. Add-on features such as email and text-to-pay invoicing will foster growth and help build positive customer relationships. 

Let’s discuss some of the benefits of this program.

Versatile, Simple-to-Use Workshop Software

Workshop Software handles front-end management duties for you, allowing you to automate several daily processes. Your entire business is managed from your dashboard, accessible from any phone, tablet, or computer, no matter where you are. 

From your dashboard, you can track job progress, staff allocation, invoices, and much more. By lightening the load of daily tasks like paperwork and invoicing, Workshop Software gives you flexibility and leaves you the time you need to focus on growth.

The software also can help you remove your marketing representative hat by automatically contacting customers. Use Workshop Software to deliver customer service just like the ‘big shops’— without the big shop cost of employing a full-time marketing assistant. With simple, one-click customer management, implement text messages, emails, and service reminders to ensure a constant cash flow.

Invoicing with Workshop Software is simple for both you and your customers. The software integrates directly into your accounting systems, managing cash flow and keeping pinpoint accurate books that you can inspect later with its business intelligence reporting and analysis tool. 

Customer inspections become completely paperless with Workshop Software — making job management simple from quote to completion. Details and invoices go directly to your customers' smartphones. Benefits even go beyond customer relations to include employee management areas, such as technician productivity tracking and clock-in/clock-out functions.

Contact Us

For more information about how the Workshop Software can optimize your day-to-day operations, contact us today. Our representatives are here to help you and your customers, and are happy to provide you with additional details.

Nashville fintech enters partnership with NHL team to positively impact hometown

Once a year, the Duffy Leadership Retreat brings together the top performers, innovators, and dreamers from the Celero Commerce family. It’s a special time to honor those who put their heart and soul into assisting our valued clients. 

Celero awards the Michael P. Duffy Leadership Award, which is named in honor of a longtime mentor to many of our executives, quarterly and annually to team members who live and breathe our mission of providing merchants and community banks with the world-class fintech solutions they need to compete and win in the marketplace. It’s as much of a fun event where people from across the country – along with a very cute furry friend named Ace – can network and make connections, as it is an opportunity for us to thank those who went above and beyond in their roles. 

This year’s retreat took place in sunny Nashville, TN from May 24th to May 26th, 2022. The Duffy winners for the past year included people from every corner of our company, ranging from bank relationship management and direct sales to marketing and customer service. All attendees enjoyed a lively mix of professional and social events throughout the three-day retreat, such as a golf tournament, bourbon tasting, breakout sessions regarding leadership and talent development, cocktail hour, and live musical performance.

The true highlight, however, was the multitude of incredible speakers featured in this event’s line-up. The group heard from Celero’s CEO & Founder Kevin Jones, a number of Celero’s top executives, and critically acclaimed songwriter and performer Holly Williams. Williams shared what it was like growing up in a famous family, and how she balances her music career, retail career, and motherhood. In addition to discussing the importance of professional development, the speakers from Celero’s team started conversations about always leading by example and inspiring excellence at every opportunity.

“As a fast-growing company in the quick-paced industry of fintech, it’s imperative that each member of our team brings their own special skills to the table, and that we unlock the full potential of each individual,” said Jones. “I see the Duffy Leadership Retreat as a way to not only honor our top performers, but to equip them with the tools they need to inspire their own teams back home and as a result, accomplish bigger, better things. No one can move a mountain on their own, but when we work together and complement each other’s strengths and weaknesses, the impossible becomes a reality.”

After three days of festivities, bonding, and inspiration, Kevin Jones capped off the event with his closing remarks and encouragement for the group’s continued hard work. “When you’re part of a growing company that’s actively acquiring new organizations, it can sometimes be tough to retain the same company culture that made you successful in the first place,” stated Jones. “However, the Celero team has found a way to make this continuous growth and change an asset to our organization. The strong sense of family has enabled us to grow without losing our core values of supporting small businesses and banks. I’m looking forward to our future together. We’re only just getting started.”

Cheers to this year’s honorees at the 2022 Celero Michael P. Duffy Leadership Retreat!